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Hardware misaligned

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Quote from ihermit2 on July 20, 2018, 4:36 pm

I just need a new front panel. mine is so bent and misshapen it will not stay closed.

I agree, we will send you guys new front panels when the mass production models are ready.

Quote from Zheng Han on July 20, 2018, 5:37 pm
Quote from htjohnson on July 20, 2018, 12:32 pm

I think we need a mechanical solution to align the screen and close the front panel as light from the screen is "leaking" outside of the enclosure.

What do you mean by light is leaking out from the enclosure? Is it after you opened it up?

Light from the screen comes out of the bottom of the enclosure.  I have *not* opened it up.  I gently tried to push the front panel in on the right (screen) side of the enclosure, but it came back out.  Left side is closed properly.  I'm watching these posts before doing anything else.  I'll figure out how to attach a picture if that would be useful.

Hello,

for 2 days I got  my maker edition. I have also the same problems like the other one. The front plate fits not with the lcd, is bend and came out from the case.  The lcd was not attached to the inner frame. I fixed this with double sided tape. The front panel is bent because the inner frame is also bent. Unfortunately, I can not attach pictures here, but would you be able to send them by mail? Then can you see what I mean.

Regards
Uwe

@ur1968

Since we got the first few responses regarding to the cover plate and inner frame we started modifying tooling for the mass production run.

I enabled post attachment. I would appreciate if you can share some photos.

Here are my warped front images

 

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my photos from the front

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Might I just say, nice nixie clock!

@ihermit2 @ur1968

Thanks for the feedback. I will pass this along to our CM to see how we can improve the quality control in the big batch. I will keep you guys posted.

Hello,

is it possible, that I can upgrade to the True Maker Edition? I only chose the Maker Edition, and now I have the wrong power plug and case looks not very nice with the bent front plate.

@ur1968

What we can do is to give you a coupon to get a production Oboo clock at a discounted price so the difference will add up to the True Maker  price. Would that work for you?

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